by Allison Williams, Co-Owner of Desert Swarm Bee Removal LLC
We know that it can be very stressful or even scary to discover a swarm or hive of bees on your property. Suddenly, you are forced to make a quick decision about what to do and who to hire to take care of this potentially dangerous issue! To ease your worry, we have prepared this quick reference guide of the essential things you should look for when choosing a bee removal company!
Ask the Right Questions
In Arizona, we are dealing with Africanized honey bees (territorial and potentially dangerous). It takes skill, experience, and expertise to safely and properly solve your bee issue. There are numerous pest control companies advertising bee removal, but they are not all equal in their experience or in the services they offer. Here are some questions you can ask that will give you a better idea of their bee removal services:
- How is your bee removal service structured and priced regarding inspection, treatment, and hive removal options? Are there any hidden costs?
- Are you going to check for the presence of hive material? (This definitely applies if you suspect you have bees in your roof/wall/structure, etc. This is very important for a customer to know for preventing future problems such as bee re-infestation, attraction of other pests, and costly honey melt damages.)
- If you do locate a hive in my roof/wall/structure what are potential removal options? (While this can vary greatly, they should be able to explain a common scenario.)
- Do you conduct your own hive removal and any subsequent repairs of structures, if needed?
While not 100% comprehensive, this list of questions will arm you with some information about the services you may require and will give you a good idea of a company’s experience and capabilities. You do not want to be left behind with a melting hive or cranky bees!
Check for Proper Credentials and Licensing
It is required by Arizona state law that any person performing pest management services using pesticides must be a Certified Applicator through the Arizona Department of Agriculture Office of Pest Management (OPM). This is required for the company doing business and for each individual technician working on behalf of that company. You can check for a business and their technician’s licenses by simply searching the OPM public website. Each Certified Applicator must be trained and licensed on an annual basis. You can follow these step-by-step instructions to easily verify a company’s credentials!
- Go to https://opm.azda.gov/
- Find “License Search” in the side menu
- Select “Pest Management Companies”
- Enter the company name or license number
- Click on “More Info” to see a full list of licensed parties
Check for Liability Insurance
Any responsible business owner conducting bee removals or pest control should carry liability insurance. This protects both parties in case of incidental property damage or in the unfortunate scenario of someone getting hurt. For your safety and protection, we do not recommend hiring a bee removal company that does not carry liability insurance. We are faced with handling Africanized bees (territorial and potentially dangerous bees) here in Arizona, and this should not be taken lightly.
Check for Better Business Bureau Accreditation
The Better Business Bureau (BBB) is often the first place an unhappy customer will report poor service. It is a great place to check for any previous complaints against a business. A transparent company that is confident in their business practices will most certainly acquire their accreditation through the BBB.
Check Customer Reviews
The internet is a wonderful resource for finding customer reviews. Customers can quickly rate a business in a multitude of ways across many review sites. We encourage you to look at several review sites instead of relying on just one such as Yelp, Facebook, Angie’s List, Google…the list goes on and on. If you do come across a negative review on a company, check to see how the owner chose to respond. Often, complaints are simple misunderstandings that can easily be resolved with further communication or a reasonable offer in return for dissatisfaction.
We hope that this guide will ease some of your stress or worry in the search of the right bee removal company for you! If you have any questions please do not hesitate to call! 520-310-0707